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Frequently Asked Questions

Frequently Asked Questions

General

Satellite dishes are not permitted.

Schedule a tour online or call us. After submitting an online request, our team will confirm your appointment. Note: All guests 18+ must bring a valid government-issued photo ID and verify their ID before touring.

We offer 1 and 2 bedroom homes at our community, ranging from 508 sq. ft to 1,002 sq. ft. Visit our Floor Plan page to view our pricing and availability.

Services

Yes, we offer an on-call courtesy officer for after-hours noise complaints. To request assistance, call the office number and follow the prompts to leave a voicemail with your complaint details, apartment number, and phone number. The courtesy officer will receive your message and respond as soon as possible.

Yes, Walnut Creek offers recycling for resident convenience.

Amenities

We do not offer additional storage at this time.

No, Walnut Creek does not offer corporate apartments at this time.

No, Walnut Creek does not offer furnished homes at this time.

Yes, we have a 24-hour fitness center available for resident use.

Walnut Creek is home to a sparkling pool and hot tub! The pool is open 9am-9pm.

Walnut Creek has Amazon Hub lockers for package deliveries! These lockers are available 24/7 for you to pick up your packages at any time after they arrive. The Hub accepts packages from multiple carriers such as Amazon delivery, USPS, FedEx, and UPS. All package couriers are directed to use the Hub. Your package will be delivered to the Hub and you will receive a notification with a one-time pick-up code. At the Hub enter the code on the screen and the door pops open. You will receive an email with a sign-up link. Sign in with your Amazon account or sign up for a free account. Then you will be ready to pick up your packages at the Hub.

Neighborhood

Visit the Department of Energy website to locate nearby charging stations at https://afdc.energy.gov/fuels/electricity-locations

The closest schools to our community are Pillow Elementary, Lanier Junior High, and Anderson High. Other schools include Texas State University and University of Texas at Austin.

The closest airport to Walnut Creek is Austin-Bergstrom International Airport.

At Walnut Creek, we have an onsite dog park for resident convenience!

The closest grocery store to Walnut Creek is HEB, which is just 1 mile away.

The closest hospital to Walnut Creek is St. David's North Austin Medical Center, which is less than a mile away.

The closest shopping center to Walnut Creek is Shops at Tech Ridge, which is just a few miles away.

Lease

Yes. Residents must obtain and maintain renter’s insurance with a minimum of $100,000 personal liability coverage during the term of their lease. If the resident has an pet, their policy must cover pets and animal bites. If the resident does not have renter’s insurance, they may contact ResidentShield, a leading insurance company that offers high quality, low cost insurance protection to residents of our community. More detailed information about ResidentShield can be found at www.residentshield.com or by calling a licensed agent at (800) 566-1186.

Residents also have the option to get coverage through a different third party provider. If a resident elects to obtain coverage from another insurance carrier, they will be required to provide the declarations page for their policy, including the name of their insurance company, the policy number, the effective and expiration dates of the policy and ensure that our property and information below is listed as an Additional Interested Party on the policy:

Walnut Creek
P.O. Box 3687
Coppell, TX 75019-4277

If we do not receive an updated Renter's Insurance Policy, the resident will be enrolled in our Master Insurance Policy and will have a recurring monthly lease charge to cover the home only. This policy does not insure your personal property within the home.

Our shortest lease terms start at 1 month.

Our lease terms range from 1 - 15 months.

Pets

No, exotic pets are not allowed. This includes, but is not limited to, livestock, poisonous reptiles, amphibians or fish, snakes, birds of prey, insects, arachnids, and rodents (except for hamsters, guinea pigs or gerbils.)

Yes, Walnut Creek is a pet-friendly community. Please reference our pet policy on the Amenities page or contact us for more information.

We allow 2 pets per household.

Our pet-friendly community offers amenities like a pet park and pet waste stations to keep your furry friends happy. Contact our leasing team for details on pet restrictions or additional pet-related amenities!

Parking

All parking is complimentary at Walnut Creek!

No, visitor parking is available on a first-come, first-served basis.

Parking at Walnut Creek is available on a first come, first served basis.

At Walnut Creek, we allow up to 2 vehicles per household.

Motorcycles must be parked in regular parking spaces.

Visitors may park in any open parking spots.

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